Important Notes
- For the Fall 2025 semester, students who choose not to enroll in the Student Group Insurance must submit the “Opt-Out Application Form for Student Group Insurance (Enrolled Students Only).” Graduate students in summer programs should submit it one week before the registration date, while students in other programs must submit it to the Student Services Division by July 7, 2025. (If mailing, please send it via registered mail and indicate: “Student Services Division – Student Group Insurance”.) Late submissions or applications via email will not be accepted.
- Students who are on consecutive leaves of absence or wish to enroll in the insurance before the registration date must apply one week before each semester’s registration date. Please fill out the ” Student Group Insurance Enrollment Application Form for Leave of Absence Semester ” and mail or submit it to the Student Services Division. The insurance premium must be paid before the registration date. Failure to pay on time will be considered a waiver of the insurance enrollment.
- Enrollment in insurance during a leave of absence is only allowed for the current semester; applications or payments for other semesters will not be accepted.
- For students who take a leave of absence during the semester after paying the insurance premium, the premium will not be refunded, and the insurance coverage will remain valid for the semester.
- For club camps or departmental off-campus activities and field studies: the university does not designate a specific insurance provider for “Group Travel Accident Insurance.” Students or departments may choose their own insurance company.
Documents Required for Insurance Claim Application
- Submit the documents by mail or in person to the Student Services Division. Mailing address: No. 162, Section 1, Heping East Road, Da’an District, Taipei City 106 (Please indicate [Insurance Application]). Do not send the documents directly to the insurance company.
- Insurance Claim Application Form. For students under 18, in addition to the student’s signature, a parent or guardian must also sign as the legal representative.
- Original Diagnosis Certificate
- Original receipts and expenses statement (For outpatient treatment due to an accident, a copy is acceptable. A copy is defined as a photocopy with the hospital’s stamp.)
- For non-national students, a photocopy of the front and back of the [New Residence Permit] must be provided. For students from China, a photocopy of the Entry Permit to Taiwan must be provided.
- Proof of Payment for Tuition and Fees for the Semester in which the Accident Occurred (The student must have paid for the Student Group Insurance in order to submit a claim application.) Steps to download the payment receipt: School homepage → Students → Tuition and Fee Information → Print Payment Receipt/Payment Proof.
- A photocopy of the student’s bankbook.
- For car accident claims, if there is a filed case, a photocopy of the triplicate form from the Traffic Division of the local government must be provided, along with the university’s Traffic Accident Investigation Form (available for download).
- If there is a fracture, an X-ray disc must be provided.
Reminder
The Claim Result Notification Letter will be sent by registered mail directly to the insured student by the insurance company.
When submitting the Insurance Claim Application, please make sure to provide complete contact information on the claim form, including mobile number, contact number, and mailing address.
If the information is incomplete, the application will be returned to the student and must be resubmitted once all required information is provided.
※ Foreign students must write a Chinese address that is deliverable by registered mail.
(If living in a dormitory, please include the dormitory number and provide detailed information.)
The Claim Result Notification Letter will not be mailed overseas; therefore, please do not provide an overseas address.
Regulations
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Contact Information
Ms. Chen，Phone: 02-77491061，Email: framziska@ntnu.edu.tw